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🤔 The online booking process was confusing

🖥 The website or app was slow or kept crashing

💳  I had problems with my payment confirmation

ℹ️ Not enough information about the booked services

🖥 The online booking process was quick and easy

🔒 The website or app felt safe and reliable

🏷️ I found great prices and promotions

ℹ️ Clear, detailed information about the booked services (I had no doubts)